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Legal documents

Three core documents govern DroneField:

  • Terms of Service — what we offer and what we expect.
  • Privacy Policy — what data we store and why.
  • EULA — End User License Agreement for the desktop application.

The bottom-left corner of the portal always has links — or you can go via Profile → Legal documents.

The two public documents (Terms and Privacy) are available without signing in:

During registration you must tick both public documents — this is recorded with a timestamp in your account.

The EULA is requested on first launch of the desktop application, in a dialog. If the EULA is updated later, the app shows the new version and asks for re-acceptance.

Every document is versioned — older versions you have accepted are viewable at any time on the Legal Documents page. In the portal Legal section:

  • Active documents at the top.
  • Older versions below, ordered chronologically.
  • Versions you accepted are badged accordingly.

When a document is substantially changed:

  • We notify you by email and link the new version.
  • After sign-in the portal shows a banner reminding you to accept the new version.
  • The new version enters into force after a 30-day grace period — during which your account continues to function normally.
  • If you don’t accept after 30 days, your account is restricted (no new purchase or processing possible), but you retain read access to existing data.

The full data-handling policy is in the Privacy Policy; in brief:

  • What we store? Name, email address, password hash, billing details, hardware diagnostic data (CPU/RAM model, non-personal hardware fingerprint), telemetry (see Privacy & telemetry).
  • What we don’t? Your drone imagery, processed orthomosaic, application maps — all stay on your machine.
  • Where? EU servers, GDPR-compliant provider.

The Terms of Service are governed by Hungarian law (with EU consumer-law protections as relevant). For disputes:

  1. We always try to resolve directly first — write to us via the portal support form.
  2. If that fails, you can turn to the EU Online Dispute Resolution platform or your country’s consumer protection body.