Customer portal overview
my.dronefield.app is the web interface where drone-spray service providers, farmers and surveyors handle everything outside the desktop application:
- Registration and sign-in
- Buying a subscription or one-off project licence
- Redeeming coupons
- Downloading invoices (PDF)
- Downloading the desktop installer (Windows / macOS / Linux)
- Managing your devices (registered machines, revocation)
- Updating profile and billing details
- Reading the legal documents (Terms of Service, Privacy Policy)
You sign in with your browser — no separate client is needed.
What is the portal for?
Section titled “What is the portal for?”Every feature has a direct URL — you can bookmark them in your browser:
| Action | Direct URL |
|---|---|
| Create new account | my.dronefield.app/register |
| Sign in to existing account | my.dronefield.app/login |
| Forgotten password | my.dronefield.app/forgot-password |
| Dashboard | my.dronefield.app/dashboard |
| Download the application | my.dronefield.app/downloads |
| Buy or change subscription | my.dronefield.app/subscriptions |
| One-off project licences (credits) | my.dronefield.app/entitlements |
| Redeem a coupon code | During checkout (in the checkout dialog) |
| Manage devices (view / revoke) | my.dronefield.app/devices |
| Download invoices | my.dronefield.app/invoices |
| Profile & billing details | my.dronefield.app/profile |
| Legal documents | my.dronefield.app/legal |
| Terms / Privacy (public) | /terms-of-service · /privacy-policy |
What is the portal NOT for?
Section titled “What is the portal NOT for?”The portal does not include cloud processing — you cannot upload imagery here. All image processing runs in the desktop application on your own machine.
The portal handles account and billing only.
Workflow in brief
Section titled “Workflow in brief”- Register on the portal (name, email, password).
- Click the confirmation email — account activates.
- Download the desktop application from the Downloads section.
- Install and sign in with the same email and password.
- Buy a subscription or project licence on the portal.
- Work in the desktop application — licence state is synced automatically.
Sign-in experience
Section titled “Sign-in experience”The portal and the desktop application share an account. The same email and password give you access to both.
If you sign out of the browser, the desktop app stays signed in;
they are independent sessions. To sign out of the app, use
Settings → Account → Sign out.
Email notifications
Section titled “Email notifications”The portal sends the following kinds of email:
- Billing — successful payment, payment failed, expiring subscription reminder, invoice issued.
- Security — new device registered, device revoked, password changed.
- Product updates — new versions, new features (can be turned off).
- Authentication — email confirmation, password reset.
Fine-grained control is in the Profile → Notification Preferences section.